What businesses use aiwavo for
WhatsApp works for almost any message you would otherwise send by SMS or email — here are the patterns we see most often.
Order updates that actually get read
Send order confirmations, dispatch notices and delivery updates as Utility templates. Because they are transactional, they reach customers who would never open a marketing email — and the delivery report tells you exactly which ones landed.
- Order and shipping confirmations
- Back-in-stock and restock alerts
- Festive and seasonal campaigns by contact group
Fewer no-shows, less phone tag
Appointment reminders sent the day before cut no-shows without anyone picking up a phone. Tag contacts by service type and send only the reminder that applies to them.
- Appointment reminders and reschedules
- Post-visit follow-ups
- Renewal and check-up nudges
Reach parents and students where they already are
Fee reminders, timetable changes and admission updates go to a channel people check within minutes. Group contacts by batch or class so the right cohort gets the right message.
- Batch-wise announcements
- Fee and deadline reminders
- Admission and enrolment follow-ups
Follow up on every enquiry
New listings and site-visit confirmations sent straight to interested buyers, with tags separating budget ranges and localities so nobody gets an irrelevant property.
- New listing alerts by locality tag
- Site visit confirmations
- Documentation and payment reminders
Renewals that do not slip
Premium due dates, policy renewals and statement notifications delivered as Utility templates, with read receipts showing you who has actually seen them before you escalate to a call.
- Premium and EMI reminders
- Policy renewal notices
- Document collection follow-ups
Run WhatsApp for several clients
Team leads and members are scoped to their own team, so each client's contacts and campaigns stay separate inside one account, while the company admin keeps a view across everything.
- Team-scoped contacts and campaigns
- Per-team delivery reporting
- Role-based access for client work
WhatsApp broadcasting for businesses — templates, campaigns, and delivery reporting on Meta's official Cloud API.